Course Objective - Transform the theory of EQ into a practical toolbox participants can employ on a day-to-day basis. Instruction focuses on how to read personal styles and situations with an emphasis on learning to adapt behaviors to increase the likelihood of successful interactions.
One of the key characteristics of the successful financial professional is a high degree of self awareness. But, the best-of-the-best have also mastered the ability to read the personal style and emotional state of the person they are working with. Additionally, they are adept at reading tone and body language. They use the data they collect through observation and interaction to adapt and shape their approach. By reading and adapting, the best in the business ensure stronger interactions, connections and, ultimately, deeper relationships. This ability translates into a higher probability of situational success, more business won and a healthier franchise.
Topics discussed in the EQ Strategies II course include:
All Millennium courses are tailored for delivery to match the strategy, client demographic, product mix and skill development needs of each client. All Millennium courses are available for delivery via instructor-led classroom session, webinar and/or train-the-trainer sessions.